Returns & Exchanges
We want you to be completely satisfied with your Scottish heritage wear; if your item isn't a perfect fit, you can return it within 30 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all custom labels and clan tags are included to prevent damage during transit.
Ship to Scotland
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Refund or Exchange
Once our workshop inspects your return, we will process your refund to the original payment method or dispatch your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing